It happens occasionally that a meter is "Blocked by Credit Control".
R350 is all it takes to skip meter
This means that the municipality has blocked your meter from purchasing electricity till the block is lifted. This problem should be sorted out by the client directly with the particular municipality. The transaction can only be processed once the client confirms with Prepaid24 that the block has been lifted. Once the block is lifted by your municipality, it might take a day or two for the municipal database to update. We will continue to attempt the transaction until completed.
The minute it is successful, you will receive your token via SMS and on your email. Please contact your municipality directly to address the issue. We can only process your transaction once your account is in the green.
Alternatively, you can do another purchase through us for a larger amount. Outstanding fees will be deducted and paid and an electricity token for the remainder will be issued and sent to you.
Meter blocked It happens occasionally that a meter is "Blocked by Credit Control".Regardless of which side you fall, there are a few Umeme Yaka tips and tricks you need to know to manage and enjoy your new YAKA. Here are 5 tricks that every power user must know. Your meter can help you do it automatically.
That is proof that the meter is yours. For whatever reason, you may have forgotten your meter number, there is a way to retrieve it from your meter without calling customer care. All you have to do is press and it will display the meter number. This comes in handy when you are projecting and planning for your power.
The Yaka meter can help you estimate the remaining time before disconnection so that you add more units before it automatically disconnects your power. To find out the time remaining before disconnection, press and the meter will display the estimated time remaining before disconnection.
This will help you know how soon you need to reload units. Whenever the units go below 15, the Yaka meter has an annoying beep that it sounds every so often and trust me that it can get really annoying.
Worry not. Turning off the bepper is easy. Just press the back button with an arrow on it Its located on the left hand lower corner of the meter for about seconds until it beeps. When it beeps release it and Voila! The only way to permanently silence the buzzer is to always make sure you have more than 15 units. Just press and it will display the reason for the last disconnect. The Yaka meter will be able to tell you that. Your meter reading is representative of your power bill.
However, it only constitutes part of the bill. Umeme has other charges that it levies on top of your meter reading which you just simply see on the meter. Umeme charges the first 15 units that you consume UGX per unit. The proceeding units are charged UGX Have you found these tricks useful? If so please share with your colleagues too so that they can make the best of their YAKA. If you know any more tricks please share with us in the comments so we can update this list.
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In addition to being an unlock-compatible phone that's licensed to your carrier e.I have a prepaid Landis Gyr meter too. Since installation, our usage has more than doubled. Despite several complaints to City Power, we just see our units disappearing like crazy. I actually hate this meter. Our rand cost is horrendous and no amount of trying to save electricity makes any dents in the usage. Switch off the main switch, and check the instantaneous consumption with - if it is not 0, you might actually have the wrong meter and pay for your neighbour's consumption.
On the 23 Maywe moved to complex in Weavind Park, a suburb in Pretoria. On the 23 May we purchased electricity for R 00 and on the 27 May we purchased another ,4kwh for R - Today our reading stands at We find this extremely low.
We are conserving electricity, namely switch off geyser, put lights on when necessary, do not use drier, TV at night only, etc. We are highly concerned about the high cost of electricity. Try the following. Check the power units from your meter first, and unplug all connection from the wall plugs,wait an hour to check what happened to your left power units Make sure to collect the power unit digits properly at first before unplugged If nothing happening or no changes are made in-terms of units decrease on meter leadings know that your meter is perfect then employ this style habit all the time during the time when electricity is unnecessary in use or complied to times you on travelling.
Hi if you display shows a sad face and open circuit then the meter thinks it is in tamper mode. MisterX Louis.
Do to so you'll have to visit the place where you buy your electricity and ask then to update your your meter key. Hope this helps. Good afternoon, please help my new installation meter is not working it shows this! And yesterday we ran out of units. I cannot load more units because the screen keeps resetting itself and the red light keeps flashing. You put in 4 numbers and it flashes and clears the screen I don't know what to do or why it's doing this?!? Do you maybe know why??? Please help!!!
I move to a new home, and i do not have the number to buy power? There are no number on the unitbox? I have the same meter.Forums New posts Search forums. What's new New posts New profile posts Latest activity. Members Current visitors New profile posts Search profile posts. Log in Register. Search titles only. Search Advanced search….
New posts. Search forums. Log in. Question of the day: Do you think the lockdown may be extended again? Test your speed during lockdown and win R5, in cash and other prizes.
Anyone had this problem? Edit: This is the one I have:.
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Last edited: Nov 28, Grant Honorary Master. Joined Mar 27, Messages 47, Joined Sep 13, Messages 98, Have you tried switching it off and on? Joined Aug 30, Messages 1, Joined Jun 26, Messages The first thing I would do is to press "i" then "" which should bring out the meter number, if you cannot see this number then you have communication problems between your Customer Interface Unit CIU and the meter.Time is fast running out on days where we spend transporting ourselves to PHED offices just to pay our prepaid meter bills because there are many ways to do that easily, faster from our homes using our mobile phones or computers.
How do we pay PHED prepaid meter bills online is why I'm putting down this article for those who want to cut of the extra stress. Before Proceeding, Prepaid meters can be recharged using a Token generated to suit the amount of recharge, and this token is being keyed into the meter and sent. How To Generate Token For PHED prepaid meter online Primarily, there are basic requirements for generating a token online, and they include; Meter Number Phone Number The token number is automatically sent to this number Email Address Debit Card For online payment A good smart phone or a laptop Data A prepaid meter number can be found on the body of the meter, it is usually written along with the serial number.
Having the requirements reachable, you can proceed to the steps below to pay PHED prepaid meter bills. All rights reserved. See How To Advertise.Feb 1, WORKERS installing new electricity meters to replace old and broken ones have been accused of accepting bribes from residents to bypass the meters. Klappies Labuschagne, who is in charge of operations for Kusokhanya Electrical Construction, which is subcontracted by City Power to do the installations, said yesterday he had been made aware that residents in Vlakfontein, south of Joburg, were offering R for an electricity bypass.
Labuschagne said anyone involved in illegal activity ought to be reported. There is a digit code needed to unblock the meter and there are only three people at City Power that I know of who can do that. Labuschagne said the tariffs could also not be changed unless Eskom or City Power made the changes. We just install them. However, a Freedom Park, Soweto, electrician said he was often approached by residents to come and bridge their electricity by changing the wires.
According to Eskom, losses incurred due to tampering, bypassing and illegal vending of electricity vouchers is about R1. Workers are accused of residents R to reconnect them legally.